Reviewing the seating chart and ensuring accuracy is crucial to a smooth onsale. The seating chart cannot be updated after tickets have been sold. Etix will not put the performance onsale if Etix does not receive written communication that the seating chart is approved.
Click Here to view the How To Video on Seating Chart Review.
Select the Performance (performance name will vary)
Click Seating to expand
Click Seat Management
Click Hold Seat by Manifest Applet
If the Applet page does not load, the JAVA will need to be updated.
Select the section
The section will appear.
To ensure seating chart accuracy, go seat by seat, section by section
A. "Hovering" over the seat will show you row and seat number.
B. IMPORTANT: The numbers at the top of the section are ONLY column headers and may not reflect the actual seat number beneath it.
A. Clicking on a seat will turn it to # sign and
B. Will display section, row, seat number and status
The below example shows section 1, row A, seat 1, O (Open status)
A. Multiple sections can be opened by using the Ctrl or Shift key and selecting additional sections
B. Displays the selected sections
C. Scrolling bar
Additional steps for reviewing the seating chart.
Use the Detailed Audit to match Price Levels with ticket Count
Use the Seating Chart Report to verify total row, total seats, selling directions, etc.
Use the View Manifest by Section report for section alignment.
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