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Clear T Status

Last Updated: Mar 14, 2018 04:17PM EDT
Click here to view a how to video on clearing T statuses.

T Status means that a ticket is in a transitional state, being held in someone's shopping cart.  Clear T Status allows you to release all seats in this status if it is being held longer than a specific amount of time.  This process does release all tickets ACROSS ALL SALES CHANNELS.

Select performance
Click Seating

Click Seat Management

Click Clear T Status

A. Select the amount of time in T Status
B. Click Clear T Status

The confirmation page will list how many seats have been returned from T Status.

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