Click here to view a how to video on clearing T statuses.
T Status means that a ticket is in a transitional state, being held in someone's shopping cart. Clear T Status allows you to release all seats in this status if it is being held longer than a specific amount of time. This process does release all tickets ACROSS ALL SALES CHANNELS.
Click Seat Management
Click Clear T Status
A. Select the amount of time in T Status
B. Click Clear T Status
The confirmation page will list how many seats have been returned from T Status.
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