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Email Tickets Sold in the Box Office

Last Updated: May 10, 2017 10:35AM EDT

Click Here to view a how to video on emailing tickets sold in the box office.

Imagine an event when the Will Call line is short or your daily mailings are limited. Well, keep reading and email the customer their tickets during the transaction. This can be done with paid or comp tickets.

Click Here to view the How to Video on Emailing Tickets Sold in the Box Office.


Select the performance

Click Sell Tickets

Select Sell by Map (Sell by Map will be used for this example, but all Sales Applets will have this option except Quick Sale).
Note: These selling methods require the use of Internet Explorer browser

The below example will be using Sell by Map
A. Select the section
B. Select the seats
C. Click Add Seats
D. Make the Delivery Method Print At Home
E. Select the Method of Payment
F. Enter patron data including email address
G. Select Send Confirmation Email
H. Click Purchase/Print Later 

Notes: This function can be used with any Delivery Method. If a Delivery Method other than Print at Home is used the customer will receive the normal Confirmation Email.  However, when Print at Home is used the Customer will have a link to print their tickets.  
Is Print at Home not an option?  Click HERE to create it or contact the Etix Client Services team to assist.


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