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ETIX UNIVERSITY

Donations

Last Updated: Dec 04, 2017 01:37PM EST
This feature allows you to accept online customer donations and box office customer donations. When enabled, a donation box will be added to the checkout process for all performances and packages in your venue. 

Currently, this feature must be turned on by Client Services. To enable this feature please email clientservices@etix.com with the name and description of the donation.  See below on how that information will display online.


Click Here to view the How to Video on Donations.


The Donation field will appear on the Delivery Method page during the online checkout process.  Below is an example.
A. Donation Name
B. Where the customer will enter the amount and then click Add Donation
C. Donation Description
(Note: this language only displays online)





Billing Information/Invoice Page
A. Performance
B. Donation
C. The customer can remove the donation
D. The customer can edit the donation amount





Below is an example of where the Donation field will appear for box office sales in Venue POS.
Add Tickets to your cart and the Add Donation button will populate.




A pop up will display. 
A. Enter the Donation Amount
B. Click Add Donation




A. The Donation Amount will appear in front of the order total
B. Click to Edit Donation




Below is an example of where the Donation field will appear for box office sales in Venue POS Quick Sale.


Add Tickets to your cart and the Add Donation button will populate.




A pop up will display. 

A. Enter the Donation Amount
B. Click Add Donation




A. The Donation Amount will appear in front of the order total
B. Click to Edit Donation





Below is an example of where the Donation field will appear for box office sales in the Java Applet.
Note: The Donation field will appear once tickets are added to the cart.


Add Tickets to your cart and the Add Donation button will populate will the field to enter in the Donation Amount.




A. The Donation Amount will appear in front of the order total
B. Click to Edit Donation
 

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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