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Event Ticket Limits

Last Updated: Aug 08, 2019 11:07AM EDT
An event ticket limit allows you to create an event (grouping of performances) and tie the desired restrictions to the run of performances.  

Click Here
 to view the How To Video on Admin Ticket Limits.

From the Venue Dashboard
Click Manage to expand

Click Events

Select the Event Series ID

Click Manage Event

Click List Event Series Ticket Limit

Click Create Ticket Limit

A. Select the Membership to tie to the event
Note: Only active Memberships will display in the dropdown.
B. Select the Membership Level Name.  Each level must be done individually.
C. Enter Description
D. Leave Show Remaining Tickets when Validation Fails as the default.
E. Show Remaining Tickets: Select Yes to display the patron's remaining tickets. Select No to hide the patron's remaining tickets.
F. Enter Max Number: This is the maximum total number of tickets across the chosen price code this membership level can purchase. 
Note: Use -1 to indicate no limit.
Warning:  If your Max Number is less than the Ticket Count Value, your patron will not be able to utilize their Membership Benefit.
G. Select which Price Codes to Enable
Note: Only price codes associated with the performances within the Event Series will display.  
H. Select the Ticket Count Value
Note: It is most common for the Ticket Count Value to remain "1".  In certain cases, you may increase the Ticket Count Value to make a specific Price Code count as more than 1 ticket toward the purchaser's overall limit.
I. Click Create

A. The Confirmation Message will Display
B. Click to Return to review all ticket limits or Create to add additional ticket limits.


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