Welcome, Guest Login

Knowledge Base


Comprehensive Etix Overview Recorded Webinars

Last Updated: Nov 02, 2018 04:40PM EDT
Click the below links to view recorded Webinars on your own time through Etix University powered by Adobe Connect.  If you have not registered before, either through a Webinar or One-on-One Session, you will be required to create an account. 

Etix 101: Intro to Etix
Take a tour of the Etix Dashboards and learn your way through the system.

Etix 102: Venue Review
Review Venue Details including sales links, payment processors and delivery methods. See what your Venue Sales Link looks like to your patrons online and staple Venue Information you can anchor to this page.

Etix 103: Seating Chart and Performance Review
Check your Seating Chart to ensure all seats are accurately depicted. Learn how to review your Performance and verify all details are correct such as the announcement time, on sale date and pricing. Then gain a basic understanding of inventory management.

Etix 104: Selling and Search Order
Become familiar with Venue POS and Venue POS Quick Sale, our recommended selling screens. Learn how to locate customer orders and read the order details page once found.

Etix 105: Basic Reporting

Learn about our top audit, customer data, box office and accounting reports. Look out for reports that can be scheduled to send directly to your inbox.

Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found