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ETIX UNIVERSITY

Etix System Recorded Webinars

Last Updated: Jul 21, 2017 05:58PM EDT
Click the below links to view recorded Webinars on your own time through Etix University powered by Adobe Connect.  If you have not registered before, either through a Webinar or One-on-One Session, you will be required to create an account. 


Etix 101: System Tour & Overview
Take a tour of the Etix Dashboards and learn your way through the system.
Webinar Notes

Etix 201: Back To Basics
Are you still trying to figure out the Welcome Email?  Do you just need a refresher since it's been a year?  No worries, we got you covered and other starting point topics to get you selling tickets.
Webinar Notes

Hold Those Seats
Need to save seats for your staff?  What about wheelchair seats?  Learn how to control your inventory and adjust on the fly.
Webinar Notes


Help! My dog ate my tickets!
When the customer calls...what are the next steps?  Maybe the dog really did eat their tickets.  Handle this and other customer service situations quickly.
Webinar Notes

Performance Management

Beginner to Intermediate performance management tools can be found here.
Webinar Notes

Sell More Tickets!
Don't you love when your boss asks you, "how do we sell more tickets?".  You're in luck because we'll take a look at the system features that will help you actually sell those tickets.
Webinar Notes

Selling
There are multiple ways to sell a ticket, which one is best for you?  Dive into this session to see where the other sales methods are hiding.
Webinar Notes

Show Me The $$$
The only way to keep your lights on is to pay the power bill.  The only way to pay the power bill is with $$$ (unless you can barter tickets, which would be awesome!).  Track your cash flow by learning the best reports within the system.
Webinar Notes

Stop the Brokers
The secondary market is here to stay.  However, we know your fans are paying way over face value.  We don't like this either.
Webinar Notes




 

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
admin@etix.com
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