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ETIX UNIVERSITY

Cobrand

Last Updated: Jun 16, 2017 01:19PM EDT
Cobrands contain the same website design and logo as your client website and typically include a header, background image or color. Cobrands will give your patrons a consistent feel when clicking to purchase tickets from your website. 

If you currently do not have a Cobrand and would like one created, please email your website URL to clientservices@etix.com.

To view your current Cobrand(s):
From the Venue Dashboard

Click Advanced to expand



Click Cobranding



The current Cobrand(s) will display
A. Select between available Cobrand(s)
B. Preview available Cobrand(s)
C. Preview Cobrand online
Click to Assign Venue Default Cobrand
D. Enter Cobrand Name to use from another Organization
Click to Assign Venue Default Cobrand

 
Applying a current Cobrand to your sales links:
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1. Take the Sales Link (found under the Performance Detail Report or View Venue Details)
http://www.etix.com/ticket/p/xxxx/PerformanceName-City-VenueName
Note: the "xxxx" represents the Performance ID
(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3)

2. Add a Question Mark (?) followed by your Cobrand append. (Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?cobrand=xxx)

3. Your new url:
http://www.etix.com/ticket/p/xxxx/PerformanceName-City-VenueName?cobrand=xxx
(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?cobrand=newetix)

 
Note: If You Have Multiple Appends
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If you have multiple appends (such as a Cobrand and Partner ID), make sure they are separated by an ampersand (&). The order of appends is irrelevant, but the leading question mark and separating ampersand is required. 

(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?cobrand=etix&partner_id=224

Example 2: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?partner_id=224&cobrand=etix)

These appends work for all Etix landing pages (Performances, Events, Venue Pages, Organization Pages).
(Example: http://www.etix.com/ticket/v/9597/training-3?cobrand=etix&partner_id=224)

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
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      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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