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Etix Fee Auto Population

Last Updated: Mar 14, 2018 04:30PM EDT
The Etix Fee component will now auto populate when creating Performances.  This feature will simplify the Performance creation process by eliminating the need to manually calculate Etix Fees.  This feature will also ensure the correct fee is being collected during the checkout process, which will simplify your settlement process.  The Etix Fee amount will populate based on the deal points of your contract.

Note: This feature is currently in beta testing and may not apply to your Organization.  If you have any questions, please contact clientservices@etix.com.

Click Here to view the How to Video on the Etix Fee Auto Population.

Creating Performances
When Creating a Performance, the process will remain the same until you get to the Price Components page.  By default, all price and fee components will be set to $0.00.  



As you enter in the ticket price (A), the Etix Fee (B) will auto populate based on the deal points of your contract.  For example, the contract for this Organization states that if the ticket price is between $20.00 and $60.00, the Etix fee is $2.00 plus 2%.  This would make the $20.00 Individual price code below auto populate an Etix Fee of $2.40.
Note: The Etix Fee is the only component that will auto populate.  Please contact clientservices@etix.com if you need to make changes to the Etix Fee component.



Edit Prices
The auto population of Etix Fees will not change anything on existing Performances unless the pricing is updated.   Currently, the below Performance has all ticket prices (A) entered, but $0.00 next to each price code for the Etix Fee (B).



If you edit these current Ticket Prices (A), the Etix Fee (B) will auto populate based on the deal points of your contract.
Note: The Etix Fee is the only component that will auto populate.  Please contact clientservices@etix.com if you need to make changes to the Etix Fee component.


 

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