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ETIX UNIVERSITY

How to Make a Payment in Account Manager (Customer View)

Last Updated: Mar 08, 2017 04:27PM EST
Account Manager is Etix's season subscription management feature. This article outlines the steps to take when making a payment within this feature. If you are not currently using Account Manager, please contact clientservices@etix.com to have a link set up for your organization.

Click Here to view a How-To video on this feature.


1. When you login for the first time you will have the first payment due.  

2. To make a payment you can click “Make a Payment” in the summary section at the top right of the home page under “Account Invoices”.  You can also you can scroll down to “My Invoices” and click the orange “Pay Now” button.  Both of these options will bring you to the same page to make a payment.



 

1.This page will display:

  • A. Order ID number
  • B. Package name
  • C. Total amount of the order
  • D. Amount paid to date
  • E. Overdue amount
  • F. Outstanding balance.  


2. Choose the amount you would like to pay by selecting to pay the overdue amount, the overdue amount plus the upcoming amount due or pay the entire total, then click submit.

1.This next page is where you will enter all of your payment and billing details. Click Pay to process the payment.

 

2. Once you click pay you will be brought to the confirmation page or payment result page.  You will be able to review your payment on this page and you will also receive an email confirmation of payment.  

3. In the top right corner, you will have the option to view your payment history for this order.


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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