Click Here to view a How-To Video on this feature.
When you login for the first time you will have the first payment due.
To make a payment you can click Make a Payment in the "Recent Invoice" section within the Account Overview. You can also you can scroll down to “My Invoices” and click Pay Now. Both of these options will bring you to the same page to make a payment.
A. Order ID
B. Package Name
C. Event/Performance Name
D. Performance Date & Time
Note: If a select-a-seat is assigned, a link to view the chart will be listed. If the package does not have a select-a-seat, the reserved seat locations will display.
F. Total Amount of the Order
G. Amount Paid to Date
H. Overdue Amount
I. Outstanding Balance
J. Click Check Out
K. Click to submit a Change Request
If View Chart is selected, the seating chart will display as well as the seat locations.
The next page is where the customer will enter their payment and billing details including:
A. Payment Amount
B. Enter Payment Method
C. Enter Billing Address
D. Select to Update/Save the billing info
E. Click Pay to process the payment
Once they click pay, they'll be brought to the Payment Result page and will see:
A. Confirmation of your payment
Note: They'll also receive an email confirmation of the payment.
B. Click to review Payment History
D. Time the transaction occurred
E. Payment made
If Payment History is clicked, the customer will be brought to a Transaction History page that displays:
A. Transaction ID
D. Amount Owed
G. View Invoice History
H. Order Details
If View Invoice History is selected, the customer will be brought to the My Invoice History page where they'll see:
A. Invoice ID
B. Closing Date
C. Due Date
D. Amount Due
E. Order Paid Amount
G. Payment History
H. Order Details
If Order Details is selected, the customer will be brought to the Details for Order page where they'll see, along with other details, the Balance on their order and the original Total.