Note: This article encompasses the steps to setup a presale for special offers for certain types of card holders (i.e. Citibank). For Amex Specific Presales which restrict the method of payment to only American Express cards see the article. see the article Set Up an AMEX Presale.
Step 1: Create Card-Specific Presale Price Code
Create the Card-Specific Presale price code(s).
Add the Card-Specific Presale price code(s) to the performance. This price code should be marked PUBLIC and have an online sales schedule.
Additionally, you may need to assign inventory so the Card-Specific Presale price code(s) only sell from a specific section or hold status.
The Setup New Membership page will display:
A. Enter Membership Name. We recommend the name of the performance followed by American Express Presale.
B. Enter the Public Description
C. Choose whether to take a photo if printing membership cards
D. Select sales channel(s) to email customer when issued or renewed
E. Click Continue to Advanced Options
The Advanced Options page will display.
A. Select your Membership Type from the drop-down
B. Or alternatively, select to Create a Custom Membership Type
C. Click Create (all other fields on this page can remain as the default setting)
The page will refresh Click List Membership Levels
The page will refresh Click Create Membership Levels
The Create Membership Level Page will display
A. Enter Membership Level Type Fixed Duration Length
B. Enter Membership Level Name
C. Select Currency from the drop-down
D. Enter the Duration in Days. We recommend 365.
E. Leave Membership Card as Default
F. Select Display Order
G. Enter Description
H. Only select the Box Office sales channel
I. Enter -1 as the maximum number of subscriptions allowed to issue
J. Leave this blank
K. Select No to Use Loyalty Match
L. Click Create
The Page will refresh and a banner will display stating the Ticket limit has been created.