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What's New with Etix? May 15 - June 15

Last Updated: Jul 03, 2018 05:54PM EDT

New Features

Passwords can now be added to package price codes.  The process is similar to adding passwords to performance price codes.


You are now able to customize the Thank You Email on both the Venue and Performance levels.  The email will send to patrons who attended a performance 12 hours after the start time.  This update will allow venues to update items such as the email header and message in the body of the email.  

The Seat Status Report page has been updated to make it easier for you to find the best report to review your seating charts.

You'll notice an update when managing your campaigns to make it easier to locate, edit and report on your campaigns.

Etix Analytics and Etix Community will now display a "Data Current As Of" timestamp so you can immediately see the last date/time data was updated.


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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