Welcome, Guest Login

Knowledge Base

ETIX UNIVERSITY

What's New with Etix? June 16 - July 27, 2018

Last Updated: Sep 20, 2018 04:59PM EDT

New Features
 

Etix now offers the ability to push an Event to Facebook when a performance is created in the Etix system.  Using Etix, you will no longer need to manually create an event on Facebook.  Publishing events on Facebook can increase referral traffic and result in higher conversions for your organization.

During the membership creation process, you now have the ability to change the membership wording on customer facing web pages by selecting a membership type.  Options include discount code, loyalty code, membership, passcode, presale code, redemption code, promotion code, VIP code and voucher code.  This feature is helpful for scenarios where the membership application needs to be used, but the scenario does not relate to an actual membership such as an AMEX Presale or Group Voucher Code.

 


Improvements
 

The Order Details Page has been updated to display packages, flex packages and individual performance in their own section.  An Order Totals table will also appear displaying total prices and any order or delivery fees.  The action item buttons across the top have also been updated and you can now access the exchange and reclass feature right from this page!


 


Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
admin@etix.com
https://cdn.desk.com/
false
etixworld
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete