Welcome, Guest Login

Knowledge Base


What's New with Etix? July 28 - September 15, 2018

Last Updated: Sep 24, 2018 05:50PM EDT
New Features 

The ability to make Adjustments has been added to the Cash Drawer feature. If a mistake is made after your drawer has been settled, or if you find that there is a drawer difference after settlement, you can credit or debit the settled drawer by using the Adjustment tool. The Adjustment Amount and the Adjustment Comments will display in the Drawer Detail Report.

You can now Schedule cash drawers for a future date and time. This is epically helpful if you are a box office manager with a large team of ticket seller and need to schedule their cash drawers for an entire week of shifts. 

Box Office managers will now be able to control which Purchase Buttons, including  Purchase, Purchase & Print and Purchase & Validate, display during the selling process when utilizing Venue POS or Venue POS Quick Sale.


The Ticket Sales Report now has the ability to display price level info in the summary portion of the report. This is helpful if you are a client that needs a receipt report that will break down ticket sales by both Price Code and Price Level. 

In the past, customers who attempted to print tickets from their mobile devices often had difficulty doing so.  Now, regardless of where the ticket is being viewed (mobile or desktop), the standard print at home desktop view is printed, which should result in fewer scanning and entry issues.


Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found