Welcome, Guest Login

Knowledge Base


Givex Setup

Last Updated: Jun 27, 2019 11:05AM EDT
Givex is a gift certificate program used to provide a gift card solution for your venue.

To Setup a Givex Account:

1. Sign up as a client with Givex.

2. Work with Givex to design a gift card.

3. Request the API Keys from Givex.  Etix will need these credentials to set up a processor to process gift card redemptions in the Etix system.

4. Email the API keys to clientservices@etix.com to begin creating a processor.  

5. Etix will create a gift certificate payment processor for your Organization.  
Once the processor is created, Etix will run tests to make sure the integrated processor is communicating properly with Givex servers.  The integration allows for automated communication between Etix and Givex when gift cards are redeemed in the Etix system.  The Etix system has reports that will display gift card redemption as a separate payment method from other sales such as the Ticket Sales Report and Method of Payment Report.


Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found