The patron reserves tickets to an individual performance. The full payment is made on the order and the box office user Clicks Pay to complete the transaction. At this point, the balance is zero but the tickets are still in a Reserved Status.
The patron later requests to Void all but 2 tickets. The venue decides to refund to the Original Method of Payment or refund to Cash give an alternate form of refund and Unchecks the Withhold Button.
The order shows no balance due.
Client ServicesPhone: 919-653-0516
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Monday: 9am - 6pm
Tuesday - Friday: 9am - 8pm
Saturday - Sunday: 10am - 6pm
(All times EST)
In case of an after-hours emergency, please call 1-888-891-3849 or email firstname.lastname@example.org.
A member of our 24/7 Client Services team will assist you.
909 Aviation Parkway Suite 900
Morrisville, NC 27560
Fax: 919-653-0580 Tweets by @EtixWorld