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Withhold Scenario 4: Reserve, Partial, Void All, No Balance, Uncheck Withhold

Last Updated: Feb 08, 2019 09:02AM EST
The patron reserves tickets to an Individual Performance. A partial payment is made and the box office user Clicked Pay to complete the transaction. At this point, the tickets are still in a Reserved Status.

The patron later requests to void all tickets within the order. The venue voids the order and unchecks the withhold button.

All money is returned to the patron and there is no balance due on the order.


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