The patron reserves tickets to an individual performance. A partial payment is made and at that time the box office user clicked Pay and Issue to complete the transaction. This changed the tickets to an Issued Status on the Order.
The system will distribute the money paid on the order by ticket in a progressive order until each ticket is paid in full.
The patron request to void 2 tickets off of their order. The venue voids 2 tickets: 1 ticket with full payment and 1 with a partial payment.
The venue refunds to Cash Method of Payment and issues an alternative form of refund. The withhold button is checked.
There is a balance due on the order.
Client ServicesPhone: 919-653-0516
Hours of Operation:
Monday: 9am - 6pm
Tuesday - Friday: 9am - 8pm
Saturday - Sunday: 10am - 6pm
(All times EST)
In case of an after-hours emergency, please call 1-888-891-3849 or email firstname.lastname@example.org.
A member of our 24/7 Client Services team will assist you.
909 Aviation Parkway Suite 900
Morrisville, NC 27560
Fax: 919-653-0580 Tweets by @EtixWorld