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ETIX UNIVERSITY

Performance Advanced Search for Box Office Users

Last Updated: Mar 25, 2019 12:58PM EDT
Performance Advanced Search has been added at the Venue Level in order to maximize search efficiency by allowing users to quickly search and view high-level details surrounding performances. Users can utilize this search option to locate the best performance to sell (for example during a multiple-week performance run). 

Note: Users must have the permission "performance advanced search" to access this feature.



From the Venue Dashboard, Select Advanced.



Select Performance 
Advanced Search.



Search Filters Include:
A. Organization Name
B. Venue Name
C. Venue Location
D. Performance Name and Event Series Name
E. Performance Category and Performance Subcategory
F. Performance Date Range (Pre-populates with "Today" as start date and "Today + 12days" as the end date)
G. Performance Day of the Week
H. Number of Tickets Requested and Check if the patrons Require tickets together.
I. Ticket Price
J. Section
K. Price Code 
L. Sales Channel
M. Section
K. Price Code
L. Sales Channel
M. Search
N. Performance Results Display in Table
O. Click Performance to be taken to Venue POS
Note:  When the user has selected, "Number of Tickets Requested", Performances that meet the search criteria but have zero open seats, or do not have enough inventory or adjacent inventory (if "Require Seats Together" is enabled) will display in the table but will appear grayed out. 



Upon selecting the Performance Name, the system will populate Venue POS with the Performance Name pre-selected.


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