Box Office users now have the ability to release tickets that have been in a T-Status within the time span of zero to twenty-five minutes. Additionally, users can now opt to clear tickets from the Online Sales Channel only. Tickets in the T-Status table will now display with the ticket time in the cart, ticket count, and the difference in minutes columns.
To improve the patron experience, the Email Template that patrons receive after a refund has been processed has been updated.
Miscellaneous Information is now able to be collected at the ticket level within Venue POS. Once the transaction has been processed, a pop-up box will appear with the ticket level questions.
To improve both the user and patron experience, users can now add Custom Policies to their Venue Policies Page. Users will now be able to input their Policy Name, Policy Date along with the Policy Expiration Date.
During the Performance Creation process on the Edit Performance Page, when users select their Performace Type from the drop-down, the following options will now display; Performace, Registration, Timed Entry, and Railroad. This feature controls the verbiage that displays to patrons during the online checkout process, ensuring that the terminology is consistent with the performance type.
Client ServicesPhone: 919-653-0516
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Monday: 9am - 6pm
Tuesday - Friday: 9am - 8pm
Saturday - Sunday: 10am - 6pm
(All times EST)
In case of an after-hours emergency, please call 1-888-891-3849 or email email@example.com.
A member of our 24/7 Client Services team will assist you.
909 Aviation Parkway Suite 900
Morrisville, NC 27560
Fax: 919-653-0580 Tweets by @EtixWorld