Welcome, Guest Login

Knowledge Base

ETIX UNIVERSITY

Givex Redemption

Last Updated: Jun 26, 2019 11:56AM EDT
Givex is a gift certificate program used to provide a gift card solution for your venue.
 
Online Redemption
Once patrons have added tickets to their shopping cart they will be able to select if they would like to pay for their order with a gift card.  Additionally, they can select to pay for the order with both a credit card and gift card if their gift card balance is lower than the total due.



On the checkout page, patrons will enter their gift card number to complete their transaction.  There is also an option to view the gift card balance on this page.



Box Office Redemption (Venue POS)
After adding tickets to the shopping cart, select the payment method "gift card".  Enter the gift card number to complete the transaction.  Sellers can also check the gift card balance if needed.


 


 

Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
https://cdn.desk.com/
false
etixworld
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete