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ETIX UNIVERSITY

How to Set User Preferences

Last Updated: Mar 20, 2017 05:48PM EDT

By default the first 5 steps are set.  This article is in reference to where these printing preferences display.

 

Click your user name at the top of the page 



Click User Preferences



Selecting Ticket Stock

Click Ticket Stock



Select 5 5/8 X 1 31/32 for BOCA printing and click Submit


Note: if you do NOT have a BOCA Ticket Printer and you will be printing on a regular printer, set it as 8 1/2 x11.

Set Up Batch Print Layout

Click Setup Batch Print Layout



Do not make any changes, but scroll to the bottom of the page and click Submit. This allows the user to Batch Print and print Will Call, if they have the permission.



Select a Printer for Applet Printing

Click Select a Printer for Applet Printing



Click the drop down and select Boca PCL4- top margin 0.25



Click Select



A confirmation page will dispay Currently Selected Printer: Boca PCL4 - top margin 0.25



Select A Printer Driver Which Are Used To Print Tickets In Applet Sales

Click Select A Printer Driver Which Are Used To Print Tickets In Applet Sales



Select HP LaserJet IIP Plus and click Submit



Setup Applet Sale Receipt Count

When applet printing you can determine how receipts print on ticket stock. These receipts will ONLY print for credit card orders. Most venues select two so the patron and venue each get a receipt.
Click Setup Applet Sale Receipt Count




Select the number receipts from the drop down



Click Submit



Confirmation page will display the Receipt count



Live Validation

Do not adjust this setting.

Set Up Time Zone

This will have already been set at the Venue level but can be adjusted if necessary
ClickSet Up Time Zone and click Update


Change Password

Click Change Password



A. Enter in the new password
B. Confirm the new password
C. Click Submit




User's Operation Log

Will show every link the user has viewed and changes made
Click User's Operation Log

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A. Select the Sales Start Date (action date)
B. Select the Sales End Date (action date)
C. Order by Action Group (whether or not to group the actions or have each action it's own line item)
D. Click View Reports




The Report will then give the:
A. Action Name
B. Action Time
C. Target what level the action took place
D. Target ID system generated
E. Action Parameters


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

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      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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