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BOCA Introduction

Last Updated: Apr 13, 2018 10:12AM EDT

Etix strongly recommends that your BOCA ticket printer be the only printer connected to the selling computer.
As a reminder BOCA printers are not compatible with MAC's.


The articles in this section will provide you with instructions for:

Included in the BOCA Ticket Printer Box:

  • Thermal Printer: no "ink" required
  • Catch tray: located inside the printer and can be metal or plastic
  • Power cable
  • USB Cable
  • Red Envelope
    • Instructions for setting up the Boca Printer and Logging In on the Selling Station Laptop
    • ​Return Labels
    • Return Instructions
    • Automated Reminder to Schedule Pickup
​Please Note:  Ticket Stock will arrive separately if custom stock was ordered.

Please take a moment to ensure that all items have been received. If any items appear to be missing or damaged please email: clientservices@etix.com for assistance.

Please save the original box and all packing materials in a secure place. If you need to return equipment to Etix for any reason it must be returned in the original packaging.

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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