Click Here to view a how to video on printing will call tickets.
Select the Performance
Click Printing to expand
Click Print Will Call
A: Select Print Method (Browser or Applet Print)
B: Check the box to include tickets to other performances in the orders
Note: When the checkbox is selected all tickets in the order will print.
When the check box is unselected: Only the will call tickets for the performance that you are in are printed.
C: Click Submit to view a list of orders to print below.
D: Click Export to CSV to view a file of the list of orders to print.
Before printing Will Call be sure your Internet Explorer MARGINS are correct.
After you click Print Tickets, the tickets will display in the browser in alphabetical order by last name.
note: if an order has multiple performances all tickets for all performances will print within this print job
C. Header Card
Highlighted area shows where the alternate pickup name will appear
After all the tickets load, click File, then Print or Ctrl and P.
Reset Print Count
If the margins were not set properly before the print, or you lost Internet as the tickets were being loaded, you can Reset Print Count to reset and reprint. Use this article for resetting the print count.
To view the Will Call Report
Select the performance. From the performance dashboard, click Reports and select Will Call Report from the reports dropdown.
For more information on the Will Call Report, click here.
Note: If Will Call is over 500 tickets, please use the Batch Print function.