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ETIX UNIVERSITY

Edit Prices

Last Updated: Mar 09, 2018 11:42AM EST

Click Here to view a how to video on editing prices.

Please Note: 
If tickets have already been sold at the current price/price code you will need to create a new price code and add it to the performance. This will keep your Audits clean and easy to read. Example, if using the Individual price code, create a similar price code, Individual I.


Click Here to view the How to Video on Editing Prices.

If no tickets have sold at the price that needs to be updated:

Select Performance

Click Manage to expand



Click Prices



Make the necessary adjustments
Click Next Step to review the changes on the Performance Detail Report or Save and Exit to return to the main venue page.

Note: Everything in green is a ticket price component and everything in red is a ticket fee component.  Ticket price components combine and show one price to the customer and ticket fee components are grouped into the fee section on the invoice page. Multiple ticket components can be rolled into a single component as seen by the customer by contacting Client Services at 919-653-0516 or clientservices@etix.com.


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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