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ETIX UNIVERSITY

Change a Delivery Method

Last Updated: May 08, 2017 03:30PM EDT

Click Here to view a how to video on changing delivery methods.

Locate the Order Details page by using the:

  • Search Order on the top navigation
  • Search Order link from the main venue page or
  • through any of the Guest Lists

When looking at the Order Details page:
Click Edit at the bottom next to the current Delivery Method


A. Current Delivery Method
B. Select new Delivery Method
C. Enter Comments (mandatory field)
D. Please Choose an account: will default to the original method of payment. If a credit card was originally used it will charge that card
E. Pay At Once: Yes to pay any applicable delivery method fee or No to not pay any applicable fee
F. Submit
note: if you do not Pay At Once, you cannot pay later


 


The Order Details page will appear with the updated Delivery Method

 


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
admin@etix.com
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