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Change a Delivery Method

Last Updated: May 08, 2017 03:30PM EDT

Click Here to view a how to video on changing delivery methods.

Locate the Order Details page by using the:

  • Search Order on the top navigation
  • Search Order link from the main venue page or
  • through any of the Guest Lists

When looking at the Order Details page:
Click Edit at the bottom next to the current Delivery Method

A. Current Delivery Method
B. Select new Delivery Method
C. Enter Comments (mandatory field)
D. Please Choose an account: will default to the original method of payment. If a credit card was originally used it will charge that card
E. Pay At Once: Yes to pay any applicable delivery method fee or No to not pay any applicable fee
F. Submit
note: if you do not Pay At Once, you cannot pay later


The Order Details page will appear with the updated Delivery Method


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