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ETIX UNIVERSITY

Guest List-All Report (Performance Level)

Last Updated: Mar 26, 2015 03:56PM EDT

The Guest List-All report allows users to run a Guest List report for all patrons for all sales channels and delivery methods.

Note: "Please do not refresh the page and resubmit the report if you are waiting for it to display. If you experience a delay in the time it takes to run a report please send an email to feedback@etix.com"

From the Venue Dashboard
Select the Reports Tab



Select the Performance Tab



Enter the Performance and select it from the drop down


Click Guest List-All 



OR

From the Performance Dashboard 
Select Reports to expand




Select Guest List - All



 

The report displays the following information on a per ticket basis:
Patron name (with a hyperlink to the Details for Order page)
Email address
Zip code
Status of ticket (Issued, Redeemed, Void, or Reserved)
Serial number (unique barcode per ticket)
Section, Row, and Seat information for ticket
Delivery Method

If a ticket displays “null, null” under the name column, this means no personal data was collected from the patron at time of purchase.

Use the Column headers to sort.

To send an email:

  • Enter a valid email address in the Reply To field (All e-mails will be sent from noreply@etix.com.  Any replies to the e-mail will be sent to the address you enter here.)
  • Enter a Subject
  • If applicable, add an attachment
  • Enter the message (plain text)

Select the individuals to send the email to or
Under the last patron on the list, you will see Select All

note: if there is a checked patron that does not have an email address, the entire email will not be sent and you will receive an error message. Be sure that all selected patrons have valid email addresses.

 


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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