Click Here to View the How to Video on Creating a Flexible Package.
A flexible package allows customers to purchase specific seats to a certain number of performances in a package. You will be able to input a minimum and maximum number of performances a customer can purchase within the flexible package.
A. Click Create at the top of the Venue Dashboard
B. Click Create Package
A. Select Flexible Package
B. Enter the Minimum number of performances that must be purchased
C. Enter the Maximum number of performances that must be purchased
D. Select the Performances to include in the Flexible Package
Note: a performance cannot be added or deleted once the package has been built
E. Select Next Step: Package Details
Check to remove performance details from the package confirmation message.
Note: The default package confirmation email lists every performance included in the package.
*If you have implemented a per customer ticket limit at the performance level, it will be honored at the package level. Therefore, once you reach the per customer ticket limit for any performance within the package, you will not be able to complete your transaction.
The Schedule Price Code Screen appears.
To schedule a price code the user needs to think of what price codes need to be available, during what time frames, and through which sales channel.
A. Select the Sales Schedule Type, either Presale or Public Onsale
B. If Presale is selected as the schedule type, enter the Presale Name. This does not accept HTML and has a 64 character maximum.
C. Enter the sales start and end date and start and end time for the desired price code.
D. Place a check mark next to the price code name you want to schedule. Make sure to select all applicable sales channels by placing a check mark in these columns.
E. Select if you to schedule the announcement to display immediately or select a custom date and time.
F. Click Add Schedule
The page will refresh and display the price code schedules.
Repeat the above steps to add additional schedules.
Note: You can create multiple sales schedules and remove schedules if necessary.
Click Save and Exit once you have added all necessary price code schedules, then click Next Step: Pricing.
A. Enter Ticket Price (base ticket charge) for each price level
B. Enter any Fees for each price level
C. Enter Face Value (price that prints on ticket) for each price level.
D. Click Next
Note: Note that the price you enter needs to be the total price if a customer purchases all performances in the package. The package price will be distributed evenly across all performances, by default.
Note: The package price will be distributed evenly across all performances. Use this article to Distribute Package Price.
The Review Package page will display. Click on Review & Approve to view the package details before approving the package for onsale.
The Package Details page will display. After confirming everything is correct, click Submit Package and Approve for Onsale. The package has been approved and is now available to purchase.