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ETIX UNIVERSITY

Pay for a Reserved Order

Last Updated: May 09, 2017 11:22AM EDT

Click Here to view a how to video on paying for a reserved order.

Locate the order through the Search Order bar and go to the Order Details page.


Click Reserves to expand



Then select Purchase Reserved Order


A. Select the method of payment you are receiving
B. Click continue



The ticket information will appear at the top of the screen with any payment history.
A. Fill in the amount to be paid in the pay box.
B. Adjust any contact information if needed.
C. Click Pay if only paying a portion of the balance. When Pay is selected the tickets remain in reserve status.
D. Click Pay and Issue if paying the remaining balance of the tickets and converting them to issued tickets instead of reserved. When Pay and Issue is selected the ticket status becomes Issued even if a balance is still due.
Note: We recommend not changing tickets to ISSUED status until the order is paid in full.
E. Click Pay and Print if paying the balance and printing the tickets at that time. The tickets change to Issued Status and are able to print even if a balance is still due. When printing tickets, the same process will be followed as if you were selling a ticket.

 


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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