Welcome, Guest Login

Knowledge Base

ETIX UNIVERSITY

Hold/Open Seat By Manifest

Last Updated: Apr 25, 2017 01:23PM EDT

Click Here to view the How to Video on Hold/Open Seat by Manifest.


HOLD SEATS

From the Performance Dashboard
Click Seating



Click Seat Management




Click Hold/Open Seat By Manifest



The GUI (graphic user interface) Manifest will appear.
A. Select the section by using the drop down.
B. Click GO to select the section. The GUI will refresh and the new section will have loaded.



A. Select your hold category using the drop down.
Note: if you have not created your seat labels, you must do so first.
B. Select the seats that need to be held (they will turn orange when selected).
C. Click Update to HOLD the seats.
D. Click Clear to select different seats.



The confirmation box will display confirming Your holds have been processed.
Click the Close button to hold additional seats or move to another screen.



A. The selected seats are now in a hold category.
B. The Hold Levels key will show the hold types.



 

OPEN SEATS

Select the performance
Click Seat Management
Click Hold/Open Seat By Manifest
A. Select the section by using the drop down
B. Click GO to select the section. The GUI will refresh and the new section will have loaded
C. Change the Seat Status to O -- Open
D. Select the seats that need to be OPENED (they will turn orange when selected)
E. Click Update to OPEN the seats
F. Click Clear to select different seats

`
 


Click the Close button to open additional seats or move to another screen.


Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
admin@etix.com
https://cdn.desk.com/
false
etixworld
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete