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ETIX UNIVERSITY

Organization / Promoter Public Info

Last Updated: Apr 20, 2017 12:05PM EDT

Click Here to view a how to video on Organization / Promoter Public Info.

When using an Organization online sales link, this information will appear in the blue box on right side of the page. There are also other features that are controlled here that deal with Account Manager, Shopping Cart and Calendar days.

Click Advanced to expand



Click Organization Details



Click Organization / Promoter Public Info



A. Organization / Promoter Name name that will appear in the blue box.
B. If necessary, enter a Phone Number
C. If necessary, enter a Email
D.If necessary, enter the Web Site
E. Check Yes or No to invite customers to sign up for you emails
F. Enter the name that will appear on the invite line
G. Turn ON/OFF Org Shopping Cart. Shopping Cart allows customers to purchase across your multiple venues.
H. Enter your Tax ID for donation purposes.
I. Select whether or not to display performances without an active sales schedule. If you click Show All the performances without an active sales schedule will say Not Currently On Sale.
J. Enter a Short Description. It will be a narrow blue box, allowing only 3-4 words per line.
K. Enter the Maximum number of event links per calendar day. When the number of performances reaches that threshold, the day will say Multiple Events (only for Calendar view).
L.  Whether or not to allow printing partial paid order
M. Whether to Auto Populate Etix Fee
N. Whether to Require Supervisor Approval for exceptions
O. Whether to Allow Voiding Tickets after the event has taken place
P. 
Whether to use Forward to a friend (Account Manager)
Q. Whether to use Ticket Donation (Account Manager)
R. Email address to notify when a customer donates ticket back to the venue
S. Whether to allow request ticket exchange (Account Manager) 
T. Email address to notify when a customer requests ticket exchange
U. Input the confirm message you want to tell the customer on the page after customers submit the ticket exchange request form
V. Click Submit


 

Note: The Organization / Promoter Public Info appears in customer bank statements. (ex: Customer buys tickets from a venue operated by Organization X. The customer's bank statement will show a charge to whatever is listed in Organization X's Organization / Promoter Public Info field.)


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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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