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Multiple Payments

Last Updated: Mar 09, 2018 12:11PM EST

Click Here to view a how to video on processing sales with multiple payment methods.

Venues can accept multiple types of payment methods per order, called MultiPay and/or Multiple Payment Method. MultiPay and Multiple Payment Method transactions can be done through all box office selling functions.

From the Venue Dashboard
Select the Performance

Click Sell Tickets
Click Venue POS

Select your tickets and add them to your cart.
On the right hand side of the screen, scroll over until you see the MultiPay option and click that option.

A pop up box will appear where you will choose the different methods of payment used to pay for the order and choose Submit. Select as many methods as needed.

Once you've chosen your payment options, they will appear on the payment area of the Venue POS screen. For this example, we've chosen Cash and Credit Card.

A. Enter the amount of Cash associated with the payment.
B. Once you have done that you will see the remaining balance that will be charged to the credit card payment method.
‚ÄčNote: If you have other methods of payment, or more than two, they will all populate in this list. For this example we only chose Cash and Credit Card.

You can also use MultiPay if you choose Sell By Map.
From the Venue Dashboard
Select the Performance

Click Sell Tickets
Click Sell by Map

Note: This example uses Sell by Map, but Multiple Payment is the same on all sales applets.
 These selling methods require the use of Internet Explorer browser

Select your tickets, add to your cart
Select the Multiple Payment Method radio button

A. Select the payment methods
B. Click Submit

A. Enter the Cash amount
B. If applicable, enter Cash Tender (the amount of cash customer gave you. This will work as a calculator on the next step)
C. Swipe or enter the credit card information (note: the first/last name will populate in the data fields if swiped)
D. Enter the Credit Card amount (note: the highlighted area displays the payment processor name)
E. Click Submit to continue. Click Cancel or Back to restart the Multiple Payment process

A. Displays MOP summary
B. Displays: Cash Due (blue), Cash Tender (pink) and Change due (red).
C. Continue entering patron data
D. Click Purchase/Print or Purchase/Print Later

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