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ETIX UNIVERSITY

Selling Tickets

  • Selling Methods

    There are 9 selling methods: Venue POS, Sell by Map, Sell by Section, Sell by Price Level, Sell by Price Level...

    Jun 14, 2017 03:52PM EDT
  • Venue POS

    Click Here to view a how to video on the Venue POS selling screen. Note: Users much have the permission "Previ...

    Nov 05, 2018 05:18PM EST
  • Venue POS Quick Sale

    Venue POS Quick Sale is a new selling method that will offer an alternative to the Java applet selling screens...

    Nov 05, 2018 05:19PM EST
  • Processing COMP Tickets

    Click Here to watch a how to video on processing COMP tickets. Note: If the COMP Price Code has not yet been ...

    Mar 09, 2018 03:21PM EST
  • Payment Methods

    Etix has 13 Method of Payments (MOP). Most venues will have two MOP's initially, Cash and Credit Card. If the ...

    Mar 09, 2018 11:31AM EST
  • How to Set Up Usergroups (Sell From Holds In Box Office)

    A User Group allows designated users the ability to sell out of certain hold categories. Currently all users c...

    Mar 09, 2018 11:28AM EST
  • Sell From Holds Using Venue POS

    In order to Sell From Holds, Usergroups must be set up. When users are part of a Usergroup there are additiona...

    Oct 17, 2018 06:23PM EDT
  • Multiple Payments

    Click Here to view a how to video on processing sales with multiple payment methods. Venues can accept multip...

    Nov 14, 2018 03:41PM EST
  • Emailing Tickets Sold in the Box Office

    Click Here to view the How to Video on Emailing Tickets Sold in the Box Office. Imagine an event when the Wil...

    Mar 19, 2018 10:43AM EDT
  • Confirmation Email

    Simplicity is the theme of the new confirmation email. Customers can open print-at-home tickets with one c...

    Sep 14, 2018 02:44PM EDT

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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