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Membership Administration

  • Create a Membership or Credential

    Memberships allow venues to sell, well Memberships. Many times these memberships include discounts to a certai...

    May 15, 2019 01:42PM EDT
  • Loading Passcodes

    A Passcode is used to control the amount of tickets certain customers can purchase. After the Passcodes are l...

    May 15, 2019 01:42PM EDT
  • Member Ticket Limits

    Creating a Ticket Limit allows you to create a restriction on the Performance, Package, Event Series or Timed ...

    Oct 14, 2019 11:06AM EDT
  • Performance Ticket Limits

    Creating an Admin Ticket Limit allows you to create a restriction at the individual performance level for Memb...

    Aug 08, 2019 10:49AM EDT
  • Event Ticket Limits

    An event ticket limit allows you to create an event (grouping of performances) and tie the desired restriction...

    Aug 08, 2019 11:07AM EDT
  • Timed Entry Ticket Limits

    Timed entry ticket limits allows you to limit the number of timed entry tickets purchased by members, so that ...

    Aug 08, 2019 10:27AM EDT
  • Selling a Membership

    Click Here to view the how to video on Selling a Membership. To Sell a Membership: Click Manage to expand C...

    Jul 30, 2018 05:04PM EDT
  • Issue Bulk Subscriptions

    For venues that print large quantities of cards to a single person or company, it is recommended issue bulk su...

    May 15, 2019 01:56PM EDT
  • Search for a Subscription

    Click Here to view the how to video on Search for a Subscription. To Search for a Subscription: From the Venu...

    Jul 10, 2019 05:39PM EDT
  • Subscription Details Page

    The Subscription Details Page lists all details associated with a specific membership. Click Here to view th...

    May 15, 2019 01:59PM EDT

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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