Welcome, Guest Login

Knowledge Base


Membership Administration

  • Selling a Membership

    Click Manage to expand Click Memberships Click Issue Individual Subscription A. Select the Membershi...

    Jun 19, 2014 11:09AM EDT
  • Search for a Subscription

    Click Manage to expand Click Memberships Click Search Subscription Search by: A. Patron data B. Ext...

    May 29, 2014 10:49AM EDT
  • Create a Membership or Credential

    Memberships allow venues to sell, well Memberships. Many times these memberships include discounts to a certai...

    Mar 24, 2015 02:20PM EDT
  • Loading Passcodes

    A Passcode is used to control the amount of tickets certain customers can purchase. After the Passcodes are l...

    Dec 11, 2017 05:50PM EST
  • Performance Admin Ticket Limit

    Creating an Admin Ticket Limit allows you to create a restriction at the individual performance level for Memb...

    Feb 24, 2017 03:18PM EST
  • Batch Print Membership Cards

    When a venue is issuing a lot of subscriptions they may choose to wait and print all their cards at a later da...

    Jun 20, 2014 03:53PM EDT
  • Issue Bulk Subscriptions

    For venues that print large quantities of cards to a single person or company, it is recommended issue bulk su...

    Jun 20, 2014 11:58AM EDT
  • Event Ticket Limit

    An event ticket limit allows you to create an event (grouping of performances) and tie the desired restriction...

    Dec 10, 2015 03:57PM EST
  • Renew Membership

    From the Venue Dashboard Select Manage to expand Select Memberships Select Search Subscription A Subscri...

    Dec 15, 2014 05:19PM EST
  • Email Subscription Holders

    The Email Subscription Holders feature is used to contact customers that have purchased memberships via email....

    Dec 08, 2016 04:28PM EST

Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found