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Venue Management

  • Donations

    This feature allows you to accept online customer donations and box office customer donations. When enabled, a...

    Nov 08, 2018 03:19PM EST
  • Create a Price Code

    Create Price Codes allows a venue to add an unique price code at the Venue or Organization Level. After the P...

    Apr 11, 2018 04:47PM EDT
  • Batch Print Tickets

    Click Here to view a how to video on the batch print feature. Batch Printing gives you the ability to print l...

    Oct 09, 2019 10:34AM EDT
  • Calendar View: Display All Performances or "Multiple Events"

    When the Calendar View is being used there are two options to display a day with multiple performances Dis...

    Jul 10, 2018 04:51PM EDT
  • Create a Select a Seat for my Performance

    Select a seat allows patrons to select their exact seat for the performance they wish to attend. If this has n...

    Dec 10, 2015 04:03PM EST
  • Create a Venue Level Print at Home Layout

    Click Here to watch the How To Video on Creating a Venue Level Print at Home Layout. Images file names CANNOT...

    Jan 02, 2019 09:15AM EST
  • Creating Delivery Methods (Venue)

    Click Here to view a how to video on creating delivery methods. The Venue Delivery Methods are set up by Etix...

    Jul 03, 2019 04:10PM EDT
  • Delivery Method Restriction By Zip Code (Venue Level)

    Venues can restrict the delivery method available to customers outside of a specific zip code or zip code radi...

    Oct 05, 2017 11:24AM EDT
  • Disclose Pricing Detail

    Disclose Pricing Detail allows a venue to show all price components online. For example, if a venue wants to d...

    Jun 18, 2014 05:38PM EDT
  • Edit Seat Selection Method (Venue)

    Click Here to view the how to video on editing a venue's seat selection method. Seat Selection Methods are th...

    Nov 06, 2019 11:35AM EST

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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