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ETIX UNIVERSITY

Seat Management

  • Create Seat Hold Labels

    Seat Hold Labels can be set at the Organization, Venue and Performance level. Seat Hold Labels are designed to...

    Apr 25, 2017 01:37PM EDT
  • Hold/Open Seat By Manifest

    Click Here to view the How to Video on Hold/Open Seat by Manifest. HOLD SEATS From the Performance Dashboa...

    Apr 25, 2017 01:23PM EDT
  • Create Seat Kill Labels

    Seat Kill Labels can be set at the Organization Level, Venue Level, and Performance level. Seat Kill Labels a...

    Mar 21, 2017 10:37AM EDT
  • Change Price Levels By Manifest

    Click Here to view a how to video on changing price levels by manifest. Users can change Price Levels within ...

    Apr 25, 2017 01:42PM EDT
  • Clear T Status

    Click here to view a how to video on clearing T statuses. T Status means that a ticket is in a transitional s...

    Apr 25, 2017 10:26AM EDT
  • Add Seat/Section Note

    Click Here to view a how to video on adding a seat or section note. Seat/Section Notes are features that give...

    Apr 25, 2017 01:35PM EDT
  • View Seat Status History

    Users can can track and view the history of a specific seat by using the View Seat Status History report. To...

    Sep 16, 2014 09:43AM EDT
  • Change Seat Hold Status

    Click Here to view a how to video on changing seat hold statuses. Users can change all seat hold status to an...

    Apr 26, 2017 10:45AM EDT
  • Kill Seats

    Click Here to watch a how to video on killing seats. There must be a Seat Kill Label defined. If those have n...

    Apr 25, 2017 01:30PM EDT
  • Unkill Seats

    Click Here to view a how to video on unkilling seats. Unkilling Seats allows you to take killed seats/tickets...

    Apr 25, 2017 01:29PM EDT

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Etix University

    Email: university@etix.com
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    Email: clientservices@etix.com

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      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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