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ETIX UNIVERSITY

Seat Management

  • Create Seat Hold Labels

    Seat Hold Labels can be set at the Organization, Venue and Performance level. Seat Hold Labels are designed to...

    Nov 22, 2017 02:15PM EST
  • Hold Seats

    Click Here to view a how to video on Holding Seats. Hold seats is recommended for general admission performan...

    Nov 14, 2018 05:19PM EST
  • Open Seats

    Click Here to view a how to video on opening seats. It is recommended to use Hold/Open Seat by Manifest to op...

    Sep 14, 2018 02:50PM EDT
  • Hold/Open Seat By Manifest

    This feature allows you to both Hold and Open seats in order to manage your inventory. Click Here to view the...

    Sep 14, 2018 02:52PM EDT
  • Add/Decrease Allocation for a General Admission Performance

    Click here to watch a how to video on Adding Seat Inventory. Select Performance Click Seating to expand ...

    Mar 14, 2018 04:13PM EDT
  • Change Seat Hold Status

    Click Here to view a how to video on changing seat hold statuses. Users can change all seat hold status to an...

    Nov 09, 2018 04:57PM EST
  • Create Seat Kill Labels

    Seat Kill Labels can be set at the Organization Level, Venue Level, and Performance level. Seat Kill Labels a...

    Mar 14, 2018 04:10PM EDT
  • Kill Seats

    Click Here to watch a how to video on killing seats. There must be a Seat Kill Label defined. If those have n...

    Oct 16, 2018 07:40PM EDT
  • Change Seat Removal Status

    Click Here to view a how to video on changing seats between removal status. Use the Change Seat Removal Statu...

    Oct 15, 2018 04:47PM EDT
  • Unkill Seats

    Click Here to view a how to video on unkilling seats. Unkilling Seats allows you to take killed seats/tickets...

    Oct 15, 2018 04:23PM EDT

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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