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ETIX UNIVERSITY

Manage Performance

  • Adding a Performance Note

    Occasionally, venues may need to add a Performance Note to a performance. The Performance Note will not appear...

    Mar 09, 2018 11:44AM EST
  • Adding a Performance Order Fee

    Click Here to view a how to video on order fees. Order Fees can be added on three different levels: By P...

    Mar 09, 2018 11:44AM EST
  • Display Datetime

    Display Datetime allows you to select whether or not the date and time of the performance displays online. Cl...

    Mar 09, 2018 11:45AM EST
  • Performance Level Permissions

    Click Here to view a how to video on performance level permissions. Performance Permissions allow designated u...

    Mar 09, 2018 03:06PM EST
  • How to Set Up Usergroups (Sell From Holds In Box Office)

    Click Here to view a how to video on creating usergroups. A User Group allows designated users the ability to...

    Mar 09, 2018 03:10PM EST
  • Suspend Online Sales

    Click Here to view a how to video on suspending online sales. From the Venue Dashboard Select the Performance...

    Mar 09, 2018 11:45AM EST
  • Restrict Batch Print

    Click Here to view a how to video on restricting batch printing. Batch Print allows venues to print large qua...

    Mar 09, 2018 03:12PM EST
  • Restrict Performance Ticket Print

    Restrict Performance Ticket Print restricts tickets within a performance from being printed in any of the Sale...

    Mar 09, 2018 03:12PM EST
  • Bulk Sale

    The Bulk Sale feature allows users to purchase mass quantities of tickets without each ticket appearing as a l...

    May 14, 2018 04:06PM EDT
  • Assign a Print at Home Ticket Template to a Performance

    Select the desired Performance Click Advanced to expand Click Assign Layout Select the layout to be assig...

    Nov 01, 2018 10:10AM EDT

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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