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Knowledge Base

ETIX UNIVERSITY

Etix University

  • Selling Station Setup

    Sep 29, 2014 02:08PM EDT
  • Top Reports By Level

    Organization Level Reports Organization Box Office Sales Report Used for: Reconciling Sellers at the end of...

    Sep 29, 2014 02:07PM EDT
  • Printing & Scanning

    Turn the BOCA Ticket Printer Cutter ON or OFF Turning the cutter OFF is most commonly used when Batch Printing...

    Mar 25, 2019 02:28PM EDT
  • Manage Performance

    Edit & Manage Performance There are four general sections to edit or update within a performance including...

    Sep 29, 2014 02:07PM EDT
  • Selling Methods

    There are 9 selling methods: Venue POS, Sell by Map, Sell by Section, Sell by Price Level, Sell by Price Level...

    Jun 14, 2017 03:52PM EDT
  • Reprint, Refund & Beyond

    Search for Orders Locate the order to assist the customer. Reissue vs Reprint Reissue to kill the original b...

    Apr 09, 2018 03:50PM EDT
  • Hold & Open Seats

    Hold/Open Seat by Manifest The best way to hold and open seats. Create Seat Hold Labels Define your hold type...

    Sep 29, 2014 02:08PM EDT
  • Live Entertainment Digital Marketing Expertise

    Live Entertainment Digital Marketing Expertise Rockhouse Partners is Etix’s digital marketing agency fundam...

    Oct 05, 2016 09:21AM EDT
  • Case Studies

    Sep 29, 2014 01:51PM EDT

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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