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ETIX UNIVERSITY

Partner ID

Last Updated: Mar 21, 2017 12:01PM EDT
A Partner ID is used to track ticket sales across specific channels.  The Partner ID will need to be setup by Etix.  Please email the First and Last name of the partner (ie Email Blast) to the Client Services Team at clientservices@etix.com.


Click Here to View the How to Video on Partner IDs.

Common uses of the Partner ID are to track:

  • email sales
  • website sales
  • social media sales
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Implementing the Partner ID

 
1. Take the Base Performance Sales Link (found under the Performance Detail Report)
http://www.etix.com/ticket/p/xxxx/PerformanceName-City-VenueName
Note: the "xxxx" represents the Performance ID
(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3)

2. Add a Question Mark (?) followed by your partner ID append. (Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?partner_id=xxx)

3. Your new url:
http://www.etix.com/ticket/p/xxxx/PerformanceName-City-VenueName?partner_id=xxx
(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?partner_id=224)

Note: If You Have Multiple Appends
If you have multiple appends (such as a cobrand and partner ID), make sure they are separated by an ampersand (&). The order of appends is irrelevant, but the leading question mark and separating ampersand is required. 
(Example: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?cobrand=etix&partner_id=224
Example 2: http://www.etix.com/ticket/p/1847821/memorial-day-concert-morrisville-training-3?partner_id=224&cobrand=etix)

These appends work for all Etix landing pages (performances, events, venue pages, organization pages).
(Example: http://www.etix.com/ticket/v/9597/training-3?cobrand=etix&partner_id=224)

 
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Universal General Partner ID's

 
  • partner_id=224 for tracking email sales 
  • partner_id=240 for tracking website sales
  • partner_id=241 for tracking social media sales
Universal Email Partner ID's
 
  • partner_id=369 for tracking Welcome Emails
  • partner_id=344 for tracking Thank You Emails
Universal Social Partner ID's
 
  • partner_id=226 for tracking Facebook
  • partner_id=264 for tracking Facebook Ads
  • partner_id=397 for tracking Twitter
  • partner_id=359 for tracking Twitter Ads
  • partner_id=398 for tracking Google+
  • partner_id=399 for tracking Youtube
  • partner_id=1099 for tracking Instagram
Miscellaneous Partner ID's
 
  • partner_id=350 for tracking Mobile Apps
  • partner_id=401 for tracking Display Advertising
  • partner_id=430 for tracking Featured Events on Etix Homepage 

Automated Etix Marketing Campaigns
 



There are three options for Partner ID Reporting:
1. Performance Partner Report
2. Venue Partner Report

3. Partner Sales Report (Organization Level)

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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