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ETIX UNIVERSITY

Why can't I print tickets using Microsoft Edge/Windows 10?

Last Updated: Mar 29, 2018 06:06PM EDT
At this time, Etix does not support printing from the internet browser Microsoft Edge. If your Selling Station has been updated to Windows 10 and Internet Explorer has been removed as your default browser, you will need to pin IE to your taskbar to make it easy to find and use.

If Internet Explorer is not easily found on your desktop after the Windows 10 update:

Click the Windows start button in the bottom left hand corner of your screen


A. If Internet Explorer is not displayed in the apps/programs displayed, start to type "Internet Explorer"
B. Right click on Internet Explorer



A. Pin to Start
B. Pin to taskbar (recommended)




Internet Explorer will now remain on your taskbar, so that it is easy to find and use.



To save Internet Explorer as your computer's default browser:
Click the Microsoft Start button in the bottom left hand corner of your screen.

Click Settings



Click System



A. Click Default
B. Click Microsoft Edge



Click Internet Explorer to choose IE as the default browser


 

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Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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