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Why can't I print tickets using Microsoft Edge/Windows 10?

Last Updated: Mar 29, 2018 06:06PM EDT
At this time, Etix does not support printing from the internet browser Microsoft Edge. If your Selling Station has been updated to Windows 10 and Internet Explorer has been removed as your default browser, you will need to pin IE to your taskbar to make it easy to find and use.

If Internet Explorer is not easily found on your desktop after the Windows 10 update:

Click the Windows start button in the bottom left hand corner of your screen

A. If Internet Explorer is not displayed in the apps/programs displayed, start to type "Internet Explorer"
B. Right click on Internet Explorer

A. Pin to Start
B. Pin to taskbar (recommended)

Internet Explorer will now remain on your taskbar, so that it is easy to find and use.

To save Internet Explorer as your computer's default browser:
Click the Microsoft Start button in the bottom left hand corner of your screen.

Click Settings

Click System

A. Click Default
B. Click Microsoft Edge

Click Internet Explorer to choose IE as the default browser


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