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Client Contact Information

Last Updated: Dec 14, 2017 05:47PM EST

This first section is for Clients ONLY
If you are reading this you are the client:

909 Aviation Parkway
Suite 900
Morrisville, NC 27560


Client Services

Normal Business Hours (all times EST):
Monday: 9am - 6pm
Tuesday-Friday: 9am - 8pm
Saturday-Sunday: 10am - 6pm

Client Services Phone: 919-653-0516
Client Services Fax: 919-653-0580

Email: clientservices@etix.com



In case of after-hours emergency please page us at 1-888-891-3849.
Your call will be answered by an employee of our 24 hour emergency paging service. You will be asked to provide:

  • Your Name
  • A phone # you can be reached at
  • ​Venue
  • A brief description of your problem

On completion of your call a page will be sent to our Etix on call support staff who will return your call as quickly as possible.

Or, If you have access to email you can send the problem to pager@etix.com.
We do request that our after- hours paging service only be used for critical\emergency situations. If you require assistance during regular business hours, please call Client Services at 919-653-0516.

Please DO NOT give this number to your customers or post this information on your website. 



Etix University

  • To request an individual training session please visit www.etix.com/training
  • Email university@etix.com for all other training inquires. 


Sales Team

Your sales representative




Etix Phone Center/Customer Service Center
(for the ticket buyers/your customers)

Phone: 1-800-514-3849
Email: support@etix.com


  • Monday-Saturday: 9am to 8pm EST
  • Sunday: 12pm to 8pm EST


Customer service software powered by Desk.com

Etix University

    Email: university@etix.com
  • Client Services

    Phone: 919-653-0516
    Email: clientservices@etix.com

    Hours of Operation:
      Monday: 9am - 6pm
      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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