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ETIX UNIVERSITY

Resend Purchase Confirmation Email, Mobile Ticket or Selected Tickets

Last Updated: Sep 13, 2019 09:01AM EDT
Click Here to view a how to video on resending the Purchase Confirmation Email, Mobile Ticket and Selected Tickets.

Search for the Order

Once the Order Details page opens click the Resend drop down followed by either:
A. Resend Email 
B. Resend Mobile Ticket
C. Resend Selected Tickets
Note: Resend Selected Tickets will only display if the Delivery Method is Print at Home




If Resend Email or Resend Mobile Ticket is selected the confirmation message will appear:



If Resend Selected Tickets is selected the following page will display:
A. Select All Tickets to resend
B. Select Individual Tickets to resend
C. Click Send Email



The page will refresh and you will be brought back to the Order Details Page.


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Etix University

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    Phone: 919-653-0516
    Email: clientservices@etix.com

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      Tuesday - Friday: 9am - 8pm
      Saturday - Sunday: 10am - 6pm
      (All times EST)

    In case of an after-hours emergency, please call 1-888-891-3849 or email pager@etix.com.
    A member of our 24/7 Client Services team will assist you.

    Mailing Address
    Etix.com
    909 Aviation Parkway Suite 900
    Morrisville, NC 27560
    Fax: 919-653-0580
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